ServiceNow’s Knowledge14 Conference Focused on Shifting IT’s Service Paradigm

In late April, over 6,000 people gathered in San Francisco for ServiceNow’s Knowledge14 conference. With more than 300 sessions, attendees had extensive opportunities to participate in both technical and business-related tracks, discussing everything from administration to enabling non-IT services. Shawn

AIM Consulting Experiences 81% Year-Over-Year Company Growth, Opens New Midwestern Office

AIM Consulting, a leading provider of technology solutions and services, today announced the company’s 81% year-over-year (Q1 2013-Q1 2014) growth and the opening of its sixth office in Minneapolis.

IT Consulting INFOGRAPHIC: Balance IT Capability With Production Quality

Interested in growing your IT capability while also evolving the quality of your IT services? This infographic demonstrates how to balance the two!

AIM Consulting Announces Exhibitor Sponsorship of Knowledge 14®

AIM Consulting today announced it is an exhibitor sponsor of the ServiceNow® Knowledge14® conference, the largest gathering of IT professionals using cloud services for enterprise IT service automation. The conference will be held April 27–May 1 at the Moscone Center in San Francisco. AIM Consulting will be in booth #41

IT Service Management Quality Program & Scorecard for Major eCommerce Business

Case Study: IT Consulting Services Situation A major eCommerce company experienced a series of system outages due to high traffic overwhelming servers that caused its website to go down. Customers were not able to complete transactions, which affected brand trust

ServiceNow NTM Integration and Expansion for a Leading Wireless Broadband Provider

Case Study: ITSM Consulting Situation A leading provider of 4G wireless broadband services was using cloud-based IT Service Management (ITSM) from ServiceNow for their internal IT network of engineering and operation teams. ServiceNow provided the client with a Network Trouble

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