This case study deals with an engineering, procurement, and construction company utilizing IBM Maximo for asset management. The client lacked the bandwidth to configure new instances and had unstandardized processes, decreasing their efficiency.
AIM Consulting partnered with the client to standardize the configuration of new IBM instances, improving team efficiency by 35% with IBM Maximo.
Key Takeaways
- Three departments (350 internal employees) impacted with improved production
- 35% increase in efficiency for organization
- Reduced downtime & improved operational performance with IBM Maximo asset management
- Optimized work processes & provided standardized Quality Assurance testing
CASE STUDY CONTENTS:
- Challenge: Standardize IBM Maximo Asset Management Processes
- Obstacles: Lack of Code Management Tool, Efficient Data Migration
- Solution: Assess Existing Processes, Up-Level Stakeholders
- Results: Optimized IBM Maximo Improves Efficiency, Bandwidth
Challenge: Standardize IBM Maximo Asset Management Processes
An extensive engineering, procurement, and construction company (client) utilized heavily configured IBM Maximo Instances for asset management.
The client was doing exceptionally well and was regularly awarded new projects. However, the team lacked the bandwidth to spin up and configure new instances to keep up with their extraordinary business development team.
Additionally, the client had an unstandardized process, decreasing the team’s efficiency. AIM Consulting partnered with the client’s Maximo team to standardize the configuration of new IBM instances, improving team efficiency.
Obstacles: Lack of Code Management Tool, Efficient Data Migration
The client had no software code management tool available, making it difficult to track any changes completed internally. Their team also lacked efficient data migration configuration and utilized manual data loading methods, causing potential risk if the database is corrupted.
Additional needs included:
- Standardized QA testing
- Review of data integrity issues
- Detailed technical documentation
- Leverage built-in features
And most importantly, the client needed dedicated software resources for lower-level development environments.
Project Timeline
Step 1
Discovery Assessment
2 weeks
Step 2
Creation of Roadmap
8 weeks
Step 3
Completed 7 Milestones Outlined in Roadmap
14 months
Step 4
Transition & Training for Internal Client Teams
6 weeks
Solution: Assess Existing Processes, Up-Level Stakeholders
AIM Consulting came on board and conducted an initial assessment. Working directly with the client stakeholders, AIM Consulting created an action roadmap outlining phases, with an incremental approach to full implementation.
The AIM Consulting team focused on examining and standardizing existing processes to set the foundation before tackling competing priorities.
With the foundation in place, AIM moved to define additional phases with an increased flexibility level designed to build upon each other. Taking note of the client’s challenges, AIM focused on up-leveling the stakeholders to leverage the configured Maximo instance with:
Team Foundation Server
Microsoft® TFS is a software code management add-on to Visual Basic Software, standard naming conventions for login screens for each environment (user and development). Specifically, this tool helps manage teams and their code, offering a combo of version control, application lifecycle management, and issue tracking.
Migration Manager
Out-of-the-box Maximo Tool. Migration Manager set of applications is used to promote product configuration content from one environment to another.
MxLoader
Microsoft® Excel® tool that allows for quick and easy queries and loads data into IBM Maximo. It brings together the Maximo Integration Framework’s power and Excel’s flexibility, allowing to manipulate and import data into any Maximo database quickly.
Results: Optimized IBM Maximo Improves Efficiency, Bandwidth
Over eighteen months, AIM Consulting completed seven milestones outlined in the initial roadmap of the project on time, including functional and technical design specifications for Maximo integrations, specifically integrating asset management with work management, along with an asset standards documentation.
The client now has a well-oiled machine for existing and future Maximo projects, providing a 35% increase in efficiency and improved team bandwidth.
“We have been able to complete some of our tasks earlier than originally scheduled and some that were delayed are now scheduled for completion this year.”
Team Lead & Senior Systems Integration Analyst
The client team has also seen a fundamental shift in developing and utilizing scalable processes, impacting 350 people across three separate departments to date.
With this shift in mindset, the team now operates as a singular, collaborative unit and gains substantial efficiencies from each new Maximo environment.
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