New Case Study: ServiceNow Implementation & Data Migration Helps Shoe Company Improve IT Processes
We have a new case study in the area of Cloud & Operations on how AIM used an agile approach and a ServiceNow implementation to help a shoe company reduce costs and improve IT effectiveness. The company’s IT team is enjoying the independence and full administrative access over its new ServiceNow implementation and is showcasing it to the rest of the company, anticipating a growing user base in the coming months. The fresh UI will help to broaden the appeal of the new solution to the business. Now that IT has the ability to enhance and customize ServiceNow workflows, IT can produce changes internally without lengthy response times from an expensive third party. With the change process more closely aligned with IT workflows, ticket numbers are increasing.