Large-Scale Customer Analytics Data Migration for Multinational Beverage and Foods Organization

[Data & Analytics Case Study] …Skillfully executing an analytics data migration project of this scale required deep understanding of data and analytics and the methodologies and pitfalls of such an undertaking…

Multi-Year Strategic Roadmap for Utility Company to Build a Customer Experience Worthy of the J.D. Power Award

Case Study: Business Systems and Strategy SITUATION An electric and natural gas utility serving nearly 1.5 million customers United States aspired to win the J.D. Power award for retail electric providers within four years. The utility wanted to be among

Datacenter Migration Strategy and IT Project Management for Cloud-Based HR Services Company

Case Study: IT Infrastructure, Cloud, and ITSM SITUATION A leading provider of cloud-based human resources services had experienced phenomenal growth and was positioning itself for an initial public offering (IPO). The company had maintained a startup culture, focusing mostly on

Top Tips for New Mobile App Developers: Here’s What You Need to Know

[EXCERPT] Organizations believe that mobile applications must be built quickly, and without much planning, as the next best thing can easily replace them. With this mentality, many companies operate without any kind of rational mobile product lifecycle management. Here are some considerations for developing a better approach:

To App or Not to App? Four Questions to Help Plan Your Mobile Strategy on Adotas.com

[EXCERPT] Companies who want to drive customer engagement or increase operational efficiency for field employees may think launching a mobile app is a foregone conclusion. After all, everyone seems to have an app these days…

AIM Consulting Rescues Mobile App Development Project

Case Study: Mobile Design and Development SITUATION A provider of creative and editorial imagery, photography, and stock footage wanted to develop a mobile application for design professionals, its largest customer segment. Designers can find inspiration anywhere, so like numerous business

ServiceNow Implementation and Strategic Roadmap

Case Study: IT Consulting SITUATION A vertically integrated, full-service midstream provider of crude-oil and natural-gas logistics, water treatment services, and retail propane was structured to respond quickly to emerging growth options and had expanded considerably through acquisitions in its first

Customer Issue Analysis & Resolution for New Cash Management System for Washington Trust

Case Study: Washington Trust Bank Situation Founded in 1902, Washington Trust Bank (WA Trust) is the oldest and largest privately held bank in the Pacific Northwest. Headquartered in Spokane, Washington, the bank provides relationship-based commercial banking, private banking, trust administration

Is Your Organization Ready for a Mobile App?

Companies who want to drive customer engagement or increase operational efficiency for field employees may think launching a mobile app is a foregone conclusion. After all, everyone seems to have an app these days. For companies who feel behind in mobile innovation, there is often a sense of urgency to get an app into the market as soon as possible

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Retail Mobile App Success White Paper